What we do
Everything your car needs.
Nothing it doesn't.
Thirteen things, all under one roof at 320 W Williamsburg Road. Straight diagnosis, photos of what we find, and a price before we touch a wrench. Nothing gets farmed out to somebody else's shop, which is why a two-day repair stays a two-day repair.
One place, the whole job
Tires, brakes, alignment, diagnostics, engine and transmission are all done here. Sending a car between specialists is how a two-day repair becomes a two-week one.
A price before the wrench
You get the estimate with photos attached before anything happens. Nothing gets done without a yes — that is not a policy we wrote for a website, it is what our reviews say about us.
Free 16-point check
Included with every service. It is a health report, not a sales pitch. If a part has life left in it we tell you how much and when to look at it again.
Common questions
Before you book
How much is a Virginia state inspection?
$20 for a passenger car, truck, trailer or motor home. That is the maximum a station may charge under Virginia Code § 46.2-1167, so it is the same at every legitimate station in the Commonwealth. Motorcycles and autocycles are $12; commercial vehicles are $51.
Do you take appointments?
No — we don't run an appointment book. You drop the car off and we work through the day's vehicles in the order they land. That's why we can usually take you the same day. Let us know you're coming at (804) 737-2828 or on the drop-off page and your name goes on the counter.
What time should I drop off?
As early as you can after we open at 8:00 AM. A car that lands first thing has the whole day to get looked at. There is no before-hours key drop, so bring the keys inside once the shop is open.
Where are you located?
320 W Williamsburg Rd, Sandston, VA 23150 — on Williamsburg Road (US-60), about a mile from the I-64 Exit 197 interchange and a few minutes from Richmond International Airport.
What are your hours?
Monday through Friday, 8:00 AM to 5:00 PM. Closed Saturday and Sunday. Drop-offs begin when the shop opens at 8:00 AM.
Is the 16-point inspection really free?
Yes, with every service. It does not apply to state inspections — that is a separate, state-regulated procedure and the two are not the same thing.
Will you tell me if something does not need fixing?
Constantly. The free check is a health report, not a sales pitch. If a part has life left in it we tell you how much and when to look at it again — that is the entire reason people have been coming back here since 1980.
Do you work on my make of vehicle?
Almost certainly. We're a general independent shop — domestic and import, cars, light trucks and vans. Call with the year, make and model if you want to be sure before you drive over.
Can I bring my own parts?
Call and ask. There are jobs where it makes sense and jobs where it creates a warranty problem for everybody, and we would rather have that conversation before the car is on the lift.
Do you offer financing?
Call the shop at (804) 737-2828 and ask — the answer depends on the repair and we would rather give you a straight one on the phone than a vague one on a website.
Will using an independent shop void my new car warranty?
No. Under the federal Magnuson-Moss Warranty Act, a manufacturer cannot require you to use a dealer for routine maintenance to keep your warranty valid. We use correct-specification parts and fluids and give you itemised invoices that prove it.
Do you tow?
Yes, and we tow into our own shop so diagnosis starts when the car lands instead of after you find somebody to look at it. Call (804) 737-2828.
How do I get a copy of my repair records?
Call or stop in and ask. We keep them, and they belong to you — they are worth real money when you sell the car.
Ready when you are.
We do not run an appointment book — you drop it off and we work through the day in order. Tell us you are coming, or just call.